Privacy Policy

Effective Date: July 20, 2025

Ungate Information Services (“Ungate,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or interact with us in the course of doing business.

1. What Is Personal Information?

Under Canadian law, personal information means any information about an identifiable individual, including but not limited to name, email address, phone number, or job title. It does not include business contact information used solely for communicating in relation to your employment, business, or profession.

2. What Information We Collect

We collect personal information only as necessary for identified and legitimate business purposes, including:

a. Information You Provide

  • Name, email, phone number

  • Company name, title, and professional role

  • Content you submit via forms, feedback, or user listings

  • Account credentials (if you register or log in)

b. Information We Collect Automatically

  • IP address, browser type, device type

  • Pages visited, referral sources

  • Cookies and other tracking data

c. Information from Third Parties

  • Publicly available business data

  • Information from partners or service providers where permitted by law

3. How We Use Your Information

Ungate uses personal information only for the purposes for which it was collected, including:

  • Providing and improving our services

  • Responding to inquiries or requests

  • Managing user accounts and preferences

  • Sending service updates and business communications

  • Conducting internal analytics and performance monitoring

  • Meeting legal or regulatory obligations

We will seek your consent before using your information for any secondary purpose not originally identified.

4. Consent

We collect, use, and disclose your personal information with your knowledge and consent, except where otherwise permitted or required by law. Consent may be provided explicitly (e.g., clicking “I agree”) or implied through your interactions with us (e.g., submitting a listing or inquiry).

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To do so, contact us at privacy@ungate.info.

5. When and How We Share Information

We do not sell or rent your personal information. We may disclose it in limited circumstances to:

  • Service providers and vendors who assist in operating our site, analytics, marketing, or hosting services

  • Regulatory or legal authorities where required to comply with law or protect our rights

  • Successors or assigns in the context of a business transfer, merger, or acquisition

We ensure any third parties handling your data provide comparable levels of protection.

6. Data Storage and Cross-Border Transfers

Your personal information may be processed or stored outside Canada, including in the United States. In such cases, it is subject to the laws of those jurisdictions, which may allow access by foreign governments or law enforcement.

We use contractual and other safeguards to ensure that your information receives a comparable level of protection when transferred internationally.

7. Safeguards and Data Retention

We implement appropriate technical, administrative, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that, the information is securely deleted or anonymized.

8. Your Rights

Under PIPEDA, you have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to your information

  • Withdraw consent to certain uses of your data

  • Challenge our compliance with applicable privacy laws

To exercise these rights, please email us at privacy@ungate.info. We will respond within 30 days as required by law.

9. Cookies and Tracking

We use cookies and similar technologies to improve your user experience, measure performance, and understand site usage. You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on our website with the revised effective date. Material changes will be communicated via email or prominent notice.

11. Contact Us

If you have any questions, concerns, or complaints about our privacy practices, or if you wish to access or correct your personal information, contact us at:

Privacy Officer
Ungate Information Services
Email: privacy@ungate.info
1701 – 63 Keefer Pl
Vancouver, BC, Canada
V6B 6N6

 

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca.